AI in Trade & Crafts

Craft businesses have a specific problem: The phone rings constantly, but the boss is on the construction site. Inquiries get lost, appointments don’t get booked, potential orders go to the competition.

Where AI Helps in Trade & Crafts

Inquiries Around the Clock

An AI phone answering service takes calls even when you’re on the construction site. It captures:

• Type of work (repair, new build, maintenance)
• Urgency (emergency, this week, in 3 months)
• Address and contact details
• Pictures or videos (via WhatsApp follow-up)

Appointment Booking

Integrated with your calendar, avoids double bookings, accounts for travel times between customers. If needed, automatic route planning.

Quote Creation

Standard inquiries (maintenance, small repairs) can be converted by an AI into an initial quote — based on your historical prices. You review and adjust.

Material Ordering

For known projects, the AI can make material suggestions based on construction plans or recurring orders. Confirmation by you, then automatic order at your wholesaler.

Data Protection

• Customer addresses are personal data — secure storage mandatory
• Construction site photos: only with property owner consent
• Call recordings: clear notices, no recording without consent

ROI

A typical craft business loses 10-20% of inquiries due to unreachability. With 50 inquiries per week and an average order value of €800, that’s €4,000-8,000 per week of potential lost revenue. An AI for €299/month pays for itself quickly.

First Steps

Start with the AI phone answering service — the biggest pain point, fastest impact.